At Pixie Mood, we believe that style doesn’t need compromise. Styles can be trendy, functional and socially responsible, all at the same time. We obsess over making great bags, including the little details that make them awesome, and design with our

At Pixie Mood, we believe that style doesn&#x2019;t need compromise. Styles can be trendy, functional and socially responsible, all at the same time. We obsess over making great bags, including the little details that make them awesome, and design with our customers&#x2019; needs first and foremost.Founded in 2010, Pixie Mood continues to find the most socially responsible ways to look good while feeling great.<img src="https://uploads.gorgias.io/5k0Dw701l9xvoQAM/footer-gif-dc7cc906-5116-4568-902c-4832e47500e5.gif" style="width: 441px;" class="fr-fic fr-dib"> Why Choose VeganVeganism is a lifestyle seeking to reduce all forms of exploitation and cruelty of animals for any purpose including clothing and food. However, choosing vegan goes beyond taking a stand for improving the quality of life for animals. Choosing vegan means you want to improve the quality of life for all living things. Did you know that, animal agriculture is responsible for more greenhouse gases than all the world&#x2019;s transportation systems combined? We believe it is our responsibility to take into consideration the future of our planet when designing &amp; developing our products. As part of our commitment to sustainability, we are dedicated to sourcing the most innovative and eco-friendly materials for our products.&#xA0; <img src="https://uploads.gorgias.io/5k0Dw701l9xvoQAM/Bubbly_Collection_Email_Graphic_2-e54a3b76-7892-4f45-b399-bc65d2fef891.jpg" style="width: 428px;" class="fr-fic fr-dib">

Our Story

Carbon Offset Shipping. On June 17, 2020, we started working with Terrapass to go Carbon Neutral and offset the carbon emissions that we have produced since day one in 2010, providing carbon offsetting shipments for all online orders at no additional

Carbon Offset ShippingOn June 17, 2020, we started working with Terrapass to go Carbon Neutral and offset the carbon emissions that we have produced since day one in 2010, providing carbon offsetting shipments for all online orders at no additional cost to you. But, we knew that it was our responsibility to do more to combat the global climate crisis. As of January 1, 2021, we took the next step and are now officially Climate Positive. This means that with every order we ship to you, we actually are creating an environmental benefit by removing additional carbon dioxide from the atmosphere.&#xA0;This continued investment in sustainability is a pledge to the long-term health of the planet, and our company. About TerrapassTerrapass funds these projects to destroy greenhouse gases and produce renewable energy:&#x2022; Farm power: Using animal waste to produce electricity, fertilizer, and bedding for animals&#x2022; Landfill gas capture: Converting methane emissions from landfills to renewable electricity&#x2022; Clean energy from wind power: Wind energy displaces electricity that is generated by dirty fossil fuels like gas and coal&#x2022; Abandoned coal mine methane capture: Capturing methane emissions from coal beds in abandoned mines and using them to generate electricityTo learn more, or to join us in the fight against climate change, please visit <a href="//terrapass.com">terrapass.com</a> Biodegradable PackagingWe have been using 100% biodegradable corn-based packaging since 2020 as a sustainable alternative to plastic. EPE FoamAny foam found in our packaging is EPE foam, a 100% recyclable material. This foam is used to package some of our products to protect them and to retain their shape. Please recycle your EPE foam after unwrapping your new bag!

Sustainability Initiatives

Pixie Mood

Our Brand

How are you animal-friendly or cruelty-free?

How do I contact Pixie Mood?

What is an E-Gift Card?

The strap I purchased is not compatible with my bag, can I return it?

How do I change, edit or add items to my order?

What types of payment do you accept?

There is an item or promotional product missing from my order

The Pixie Mood product that caught my eye is currently out of stock, will it be restocked?

How do I cancel my order?

Can I get a price adjustment?

Order Inquiries

Where do you ship to?

When will my order arrive?

Is there an environmental impact from shipping?

Is the packaging used environmentally friendly?

Shipping

Where do you ship Internationally?

International Shipping & Duties

International Returns

International Orders

Orders

Return & Refund Policy

Warranty Policy, Lost & Stolen Items

How do I file a Warranty Claim?

I lost the strap for my Pixie Mood bag. What should I do?

Warranty Policy

Recycled Vegan Leather

Cork

Nubuck (Vegan Suede)

Masks & Chains

General Care

Product Care

What does "Invalid Postal Code" mean?

My order says "Failed Payment", was my credit card charged?

Error Messages

Where do I enter my discount code?

I placed an order online and never received a confirmation email

Technical Support

Technical Support & Errors

Hardware & Lining

RFID-Blocking Technology

Manufacturing

Our Products

Share-A-Sale

Wholesale

I'm an influencer who would like to collaborate with Pixie Mood

We are a brand who would like to collaborate with Pixie Mood

Partnerships